Privacy Notice

Last updated November 9, 2026

This notice describes the website and contact practices of Milan Cleaning Company. Send all questions and requests to info@milanclean.com.

Contacting Milan

When you email or call us, we receive the information you choose to provide, such as your name, contact details, location, cleaning needs and message. We use it to respond and discuss or arrange your requested service.

The homepage and service pages direct requests to email or phone. The homepage also has a sign-up for Milan updates and offers, described below. Online booking is not enabled. Some older pages contain forms provided by Framer. Delivery from those forms to Milan has not been verified. Please email info@milanclean.com for all requests.

Updates and offers by email and text message

If you sign up for Milan updates and offers, we collect the email address or mobile number you give and which choices you ticked: email, text messages, or both. We use them only to send Milan updates and offers by the choices you ticked.

Text messages are optional. Agreeing to them is not a condition of any purchase. Message frequency varies, up to 4 messages per month. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. You can unsubscribe from email with the link in any email.

We do not sell, rent or share mobile numbers or text message consent with other businesses or affiliates for their marketing.

See the Text Message Terms for full details.

Website services

Hostinger hosts the website, and Google Workspace handles email sent to Milan's inbox. The website also uses Google Analytics, Google Fonts, Google Maps and YouTube videos that load when selected. These providers may receive information such as your IP address, browser information and page or service interactions. Their services may use cookies or similar technologies. Sign-ups are stored in GoHighLevel, the customer contact system Milan uses, and are passed to it through Make.

Third-party websites and services have their own privacy practices. You can use your browser settings to manage cookies; restricting them may affect some features.

Customer records and marketing lists

We keep customer records rather than routinely deleting them. We do not sell or give customer lists to other businesses for their marketing, and we do not upload customer lists to Meta or Google Ads to create advertising audiences.

Videos in customers' homes

Videos inside customers' homes require permission. Permission is required for training use, and explicit permission for public use is required before a video is used on social media or otherwise shared publicly. This notice does not itself grant permission to record or use a video.

Privacy requests

Send all privacy requests to info@milanclean.com, including requests about access, corrections, deletion or withdrawing permission to use a video. Milan's owner reviews these requests individually. An individual review does not guarantee a particular outcome or automatic deletion.